Privacy Policy
Your privacy matters to Ahmedabad Airport Cab. This policy explains how we collect, use, store, and protect your personal information when you book Ahmedabad Airport taxi and outstation cab services through our website.
Introduction
Welcome to Ahmedabad Airport Cab — a professional taxi and outstation cab service operating from Sardar Vallabhbhai Patel International Airport (AMD), Ahmedabad, Gujarat. We are committed to protecting the privacy of every passenger who books through our website, phone, or WhatsApp.
This Privacy Policy describes how we handle your personal data when you use our online booking platform, contact our support team, or travel in vehicles arranged by us. By using our services, you confirm that you have read and understood this policy.
Information We Collect
Personal Information
- person Full name for booking records
- phone Phone number for confirmations & driver coordination
- mail Email for invoices & trip updates
- location_on Pickup & drop addresses
- flight Flight number for AMD airport pickups
Booking & Technical Data
- Travel date, trip type & vehicle preference
- Booking history & special instructions
- IP address, browser & device type
- Pages visited & referral source
- Cookies & session identifiers
How We Use Your Information
Booking Confirmation
Instant confirmation via SMS, WhatsApp, or email.
Customer Support
Responding to queries, changes, and complaints.
Trip Management
Assigning verified chauffeurs and coordinating AMD pickups.
Trip Updates
Driver details, ETA alerts, and flight-delay adjustments.
Fraud Prevention
Detecting misuse and protecting our booking system.
Invoicing
GST invoices and digital billing on request.
Marketing messages are sent only with your consent. You may opt out at any time by contacting our support team.
Payment Information
Ahmedabad Airport Cab accepts cash, UPI (Google Pay, PhonePe, Paytm), debit/credit cards, and net banking. We take financial data security seriously.
- Transaction IDs may be stored for booking records only
- Digital payment confirmation is provided for every transaction
- Refunds are processed within 5–7 business days via the original payment method
Information Sharing
We share your information only when necessary to complete your trip. We never sell your personal data for commercial purposes.
- Assigned Chauffeur Name and pickup details only — for trip coordination.
- Payment Processors Certified gateways for secure transaction processing.
- Legal Authorities Only when required by Indian law or valid court orders.
- Technology Partners Anonymous aggregated data for hosting and uptime.
Data Security
- SSL/TLS encryption on all data transmission
- Secure servers with restricted access controls
- Regular security audits and vulnerability checks
- Minimal data collection — only what is necessary
- Authorized staff access on a need-to-know basis
- 24×7 monitoring for unauthorized access attempts
Your Rights as a Customer
Third-Party Services
Our website integrates trusted third-party services, each governed by their own privacy policies:
- Google Maps — Route planning and location services
- WhatsApp (Meta) — Booking updates and customer support
- Google Analytics — Anonymized traffic analysis
- Payment Gateways — Secure online payment processing
- Google Fonts — Typography delivery via CDN
We are not responsible for third-party privacy practices. Please review their policies on their official websites.
Children's Privacy
Our services are intended for adults aged 18 and above. We do not knowingly collect personal data from children under 18 without verifiable parental consent.
If a booking is made for a minor, the legal guardian must provide contact details and accept responsibility for the trip. Contact us immediately if you believe a child has submitted data without consent — we will delete it promptly.
Data Retention
| Data Type | Retention | Reason |
|---|---|---|
| Booking Records | 3 Years | Customer service & disputes |
| Contact Information | 2 Years after last trip | Relationship management |
| Payment Records | 7 Years | GST & tax compliance |
| Website Analytics | 26 Months | Performance improvement |
Policy Updates
We may update this Privacy Policy to reflect legal, technical, or service changes. When we make significant updates, we will revise the "Last Updated" date at the top of this page and may display a notice on our homepage.
Continued use of our services after updates constitutes acceptance of the revised policy. We recommend reviewing this page periodically.
Contact Us
For privacy queries, data access requests, or concerns, reach our support team:
Address: 4th Floor, Pearl Plaza, 430, Nava Naroda, Ahmedabad, Gujarat 382330, Gujarat, India
Support Hours: 24×7 — All Days
Chat on WhatsAppWhy Customers Trust Ahmedabad Airport Cab
Privacy First
Data handled with care
Secure Booking
Encrypted communications
Safe Payments
RBI-approved gateways
Verified Drivers
Background-checked chauffeurs
No Data Selling
Never shared with advertisers
24/7 Support
Privacy concerns addressed fast
Frequently Asked Questions
Is my personal information secure with Ahmedabad Airport Cab? expand_more
Yes. We use SSL encryption, secure servers, and strict access controls. Payment data is handled entirely by certified third-party gateways — never stored on our servers.
Do you sell my personal data? expand_more
Never. Ahmedabad Airport Cab does not sell, rent, or trade your personal information for commercial purposes.
What information is required to book a taxi? expand_more
Name, phone number, pickup location, destination, travel date, and vehicle type. Email and flight number may be collected for confirmations and AMD airport pickups.
How can I request deletion of my data? expand_more
Contact us via phone, email, or WhatsApp. We process requests within 7 business days, subject to legal retention requirements.
Do you use cookies on your website? expand_more
Yes — essential, analytics, performance, and preference cookies. You can disable non-essential cookies in your browser settings.
Who has access to my information? expand_more
Only authorized staff involved in booking, support, and driver coordination — on a strict need-to-know basis.
Your Privacy Is Our Priority
At Ahmedabad Airport Cab, trust begins with transparency. Whether you book an Ahmedabad Airport taxi at AMD, a fixed-fare run to Vadodara on NE-1, or an outstation pilgrimage to Dwarka or Somnath, your personal information is handled with the same care we apply to every journey across Gujarat.